Pay on Delivery  ·  Nationwide delivery across NigeriaServing Nigeria · Ghana · Kenya  |  Careers  |  +234 704 305 7456
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Order support

Where's my order?

Here's how delivery works, and how to reach us if you need help with an existing order.

Need help with a delivery?

Talk to our support team

For delivery updates, rescheduling or address changes, reach our team directly. Please have the phone number you ordered with ready.

What happens after you order

Your order journey

  1. Order receivedYour order is logged in our system immediately.
  2. Confirmation callA sales representative calls to confirm your details.
  3. Processing & dispatchYour package is prepared at the nearest hub.
  4. Out for deliveryThe delivery agent calls you before arrival.
  5. DeliveredInspect your item and pay on delivery.
Delivery FAQ

Common questions

How long does delivery take?

Most orders within major cities are delivered within 1–3 working days after confirmation. Other locations may take a little longer depending on distance.

Do I pay before delivery?

No. We operate Pay on Delivery. You pay the delivery agent when your order arrives.

Will someone call me before delivery?

Yes. Our sales team calls to confirm your order and address, and the delivery agent contacts you before arriving.

Can I reschedule my delivery?

Yes. Send us a message on WhatsApp with your name and phone number and we’ll arrange a better date.

What if I miss the confirmation call?

Please call or WhatsApp us back as soon as possible. Unconfirmed orders may be delayed or cancelled.

Do you deliver outside Nigeria?

Yes, selected products are available in Ghana and Kenya. Contact us for details.